Jira Integration

Sync feedback seamlessly with your Jira projects and automatically create issues from user reports
Get Started

Why Connect Jira?

Automatic Issue Creation

Automatically create Jira tickets from categorized feedback, saving hours of manual work.

Two-Way Sync

Keep feedback and Jira issues in sync. Updates in Jira are reflected in Superfeedback.

Smart Categorization

AI automatically assigns labels, priorities, and components based on feedback content.

Setup Instructions

1

Navigate to Integrations

Go to your Superfeedback dashboard and click on "Integrations" in the sidebar.

2

Select Jira

Find Jira in the list of available integrations and click "Connect".

3

Authenticate with Jira

You'll be redirected to Atlassian to authorize Superfeedback. Log in with your Jira credentials and grant the necessary permissions.

Required Permissions:
  • Read and write issues
  • Read projects
  • Read user information
4

Configure Settings

Select which Jira project to sync with, configure default issue types, and set up automatic rules for issue creation.

5

Start Syncing

Once configured, Superfeedback will automatically start syncing feedback with your Jira project. You can view and manage the sync status from your dashboard.

Features

Automated Issue Creation: Convert feedback into Jira issues automatically based on AI categorization
Custom Field Mapping: Map Superfeedback fields to your custom Jira fields
Bi-directional Sync: Changes in Jira are reflected back in Superfeedback
Bulk Operations: Create multiple Jira issues from selected feedback items at once
Priority Detection: AI automatically suggests priority levels based on sentiment and urgency

Ready to Connect Jira?

Start syncing your feedback with Jira today

Get Started
© 2025 Superfeedback OÜ